FAQs from Stripe

Here are important FAQs regarding Stripe set-up. No additional action is required; you can click on the ‘Create Data Source’ on the bottom right to complete Stripe set-up.

How does sales tax affect calculations?

SaaSGrid computes MRR gross of sales tax. Navigate to Settings and click Taxes to include or exclude sales tax in your MRR.

What if I bill in multiple currencies?

SaaSGrid reads Stripe invoices and subscriptions and can either read the correct currency value or correct to the display currency value.

SaaSGrid will select the date to lookup to retrieve the exchange rate based on available invoice and subscription data. If a transaction record is available in Stripe, SaaSGrid will simply report the already converted value from Stripe. If the invoice is paid, then SaaSGrid will lookup the invoice paid date. If the invoice is unpaid, SaaSGrid will lookup the invoice created date. If there is no invoice for the subscription, SaaSGrid will lookup the subscription billing cycle start date.

I have a question about my Stripe integration that I can't answer via the Help Center articles.

Email us at support@saasgrid.com or live chat with us in the product! We also have our Metrics Library that defines Metrics we calculate on SaaSGrid.